To ensure the longevity of your bag, we recommend spot cleaning with a damp cloth when necessary.

Yes, each of our bags is meticulously handmade by skilled artisans. This attention to detail ensures that every piece is unique and crafted with care.

At the moment, we do not offer custom designs or personalization options. However, we are constantly exploring new ideas to enhance our product offerings, so stay tuned for updates!

Please refer to our Returns and Exchanges Policy for more information.

Yes, we offer international shipping. Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.

If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our customer support team here. We’re here to help!

We occasionally run promotions and discounts on our bead bags. Be sure to follow us on social media to stay updated on the latest deals and offers – @ayessa.official