FREQUENTLY ASKED QUESTIONS
Please contact us if your question is not answered here.
To ensure the longevity of your bag, we recommend spot cleaning with a damp cloth when necessary.
Yes, each of our bags is meticulously handmade by skilled artisans. This attention to detail ensures that every piece is unique and crafted with care.
At the moment, we do not offer custom designs or personalization options. However, we are constantly exploring new ideas to enhance our product offerings, so stay tuned for updates!
Please refer to our Returns & Exchanges Policy for more information.
Yes, we offer international shipping. Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.
If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our customer support team here. We’re here to help!